Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.

Shipping from All orders are shipped from Seoul, South Korea.

Estimated Delivery Times

• United States: 7–14 business days
• Japan: 5–10 business days
• Other international destinations: 10–21 business days

Delivery times may vary due to customs clearance and local carrier conditions.

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at [your email] and we will investigate with the carrier.