Cashmere Merino Long Coat ( Charcoal )

Shipping & Returns Policy

1. Shipping

• Free Standard Shipping: We offer free standard shipping on all orders over $99 within the United States. For orders under $99, a flat shipping fee will be applied at checkout.
• Shipping Destinations: We currently ship to the 48 contiguous United States. (At this time, we do not ship to Alaska, Hawaii, U.S. territories, military bases, PO Boxes, or freight forwarders.)
• Note: Free shipping promotions are not applicable to clearance items or gift card purchases.

2. Returns

• Return Window: You may request a return within 30 days from the date your order is delivered.
• Condition: Items must be in their original, unworn condition with all original tags attached and in the original packaging.
• Return Fee: A $6.95 return fee per order will be deducted from your refund to cover return processing and restocking costs. Please note that original shipping charges are non-refundable.
• Non-Returnable Items: For hygiene and inventory reasons, all clearance items and jewelry (e.g., earrings) are final sale and cannot be returned or exchanged.
• How to Initiate a Return: You can start your return by logging into your account and visiting the "Order History" section, or by contacting our customer support team via Live Chat or email.